Privacy Policy

OUR PRIVACY POLICY – WORKHAM
Our privacy policy outlines what information we collect, how we collect it and what we do with it. Our privacy policy applies to you and is available on our website. In all your dealings with us you must ensure that others you represent are aware of the content of our privacy policy and consent to you acting on their behalf.

YOUR INFORMATION
This refers to a combination of information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us and any information about other persons you represent. Your information is collected when you request information from us, contact us (and vice versa), use our website, connect with us via social media and any other engagement we or our business partners have with you. We will update your information whenever we can to keep it current, accurate and complete.

OUR USE OF YOUR INFORMATION
The information we have may be used to send periodic emails to highlight offers, news, updates and stories we feel are of interest to you. We may also send you information and respond to enquiries, questions or queries relating to our hotels, DMCs and villas & apartments.

We never pass your details on to 3rd parties for marketing purposes.

You may opt out from our marketing communications at any time by jonathan.white@workham.com

HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, provide or access your personal information. We respect your personal data and continuously work to comply with current legislations on data protection, including GDPR since 2018.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

YOUR RIGHTS
1. You are entitled to a copy of the information we hold about you (for a £10 fee) and to correct any inaccuracies.
2. You have the right to ask in writing not to receive direct marketing material from us. You can use the “unsubscribe” link on our emails or contact us at the address below. Once properly notified by you, we will take steps to stop using your information in this way as soon as possible.

DATA SECURITY
Data security is of the utmost importance to us and we are committed to ensuring information we collect from you is secure. All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. We also have a Firewall (security software) in place to protect our internal information from the Internet.

We use cookies on our website for a variety of reasons. Cookies let us identify the device you are using and how you use our website but not you personally. Cookies record anonymous information about visits and clicks on each web page. Cookies are small files which are stored on your computer when you visit a website however cannot be used to identify you personally and are not harmful to your computer. They are essential for many features of our website to work, helping us to identify which pages are being used to analyse data and improve our site. We only use this information for statistical analysis purposes and they in no way give us any information about you.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser. We also use Google Analytics to measure and collect session information, length of visits to certain pages, repeat visits and page interaction information. Google Analytics collects only the IP address assigned to you on the date you visit our website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

We may use the information from Google Analytics for marketing purposes to display adverts on our or other websites based upon your prior visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You may opt out of our adverts at any time by advising us of your IP address or by following the instructions from Google on the following link https://support.google.com/ads/answer/2662922?hl=en-GB

FOREIGN CONTROLS Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.

YOUR CONSENT
By using our site, you consent to our website privacy policy.

CONTACTING US
If there are any questions regarding this privacy policy, you may contact us using the information below.

Workham Hotels Ltd
3 King John Court
London EC2A 3EZ
United Kingdom

+44(0)203 540 7223

Updated 19th February 2024

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